1. Introduction
Welcome to ToScroll Technologies Private Limited ("ToScroll", "we", "us", or "our"). We are committed to protecting your privacy and handling your personal information responsibly. This Privacy & Cookie Policy explains how we collect, use, store, and safeguard your data when you visit our website, use our products, or interact with our services.
By accessing our website or using our services, you agree to the practices described in this Policy.
2. Information We Collect
2.1 Personal Information
We may collect the following personal details:
- Contact Details: Name, email address, phone number, business details.
- Communication Data: Messages, enquiries, and responses you submit through our website or communication channels.
- Account Information: Username, password, and preferences if you create an account.
2.2 Usage & Technical Data
We may automatically collect:
- IP address, browser type, device type
- Pages visited, time spent, referral sources
- Cookies and tracking data (details in Section 7)
2.3 Project & Service Information
For clients and partners, we may collect:
- Project scope, requirements, documents
- Payment details (excluding card details — ToScroll never stores card numbers)
- Communication & support logs
3. How We Use Your Information
We use your information to:
3.1 Provide & Improve Services
- Deliver our web, mobile, AI, and software development services
- Process enquiries and support requests
- Improve website performance and user experience
3.2 Communication
- Share updates, service information, proposals, and support
- Send newsletters or promotional content (you may opt out anytime)
3.3 Security & Legal Compliance
- Protect against spam, fraud, and unauthorized access
- Comply with legal obligations, audits, and regulatory requests
3.4 Analytics & Optimization
- Analyse website usage
- Improve marketing, user flow, and service performance
4. Data Security
We use industry-standard security practices, including:
- Encryption
- Access control
- Secure servers
- Monitoring & audit logs
While we take strong precautions, no online data transmission is 100% secure.
5. Use of Google reCAPTCHA
We use Google reCAPTCHA to protect our forms from spam and abuse. Google may collect your IP address, device info, and interaction data to verify if you are human. Your use of our website implies consent to Google's Privacy Policy and Terms of Service.
If you do not wish to share data with Google reCAPTCHA, please contact us through alternative channels.
8. International Data Transfer
As a technology company, ToScroll may process data in regions outside your country (e.g., cloud hosting). Where applicable, we ensure reasonable safeguards and standard compliance procedures.
9. Your Rights
Depending on your location, you may have rights to:
- Access your information
- Request corrections
- Request deletion
- Opt-out of marketing
- Withdraw consent
To exercise your rights, contact us using the email below.
10. Data Retention
We retain personal data only as long as necessary for:
- Service delivery
- Legal requirements
- Business purposes
Data that is no longer needed is securely deleted.
11. Third-Party Links
Our website may contain links to external websites. We are not responsible for their content or privacy practices.
12. Children's Privacy
ToScroll does not knowingly collect data from children under 16. If such data is found, we will remove it immediately.
13. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.
14. Contact Us
If you have any questions, concerns, or data requests, please contact us at: